Gen 2 pre-order is open  -  reserve at the launch price before it ships
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Frequently asked questions

Everything about the product, orders, shipping, and warranty.

How does Bibicord work?

Plug it into any outlet and it charges like a normal wall charger. The USB-C cable retracts into the body so nothing tangles, and on the power bank model you can pull the bank off the wall and keep charging on the go.

What phones does it work with?

Gen 2 uses USB-C, so it works with iPhone 15, 16, 17, 18 and USB-C Android phones and tablets. The 2.1A output charges quickly.

How big is the battery?

The Gen 2 power bank has a 5,000 mAh battery - enough to fully recharge most phones about once, or top up several times through the day.

Can I use it internationally?

Yes. Bibicord runs on 100 to 240V and comes with modular travel adapters, and the prongs fold flat for packing.

Is it safe to charge in public?

Yes - Bibicord protects against juice jacking, the trick attackers use through public USB outlets, so you can plug in at airports and cafes.

When does Gen 2 ship?

Gen 2 lands in-house mid-to-late September. Pre-orders ship first, ahead of the general release.

What does shipping cost?

A flat $8 on every order, with tracking. In-stock items ship in 1 to 2 business days.

What is your return policy?

30-day returns. See our Returns & Refunds page for the details.

Is there a warranty?

Yes - a 1-year limited warranty. Register your product to activate it.

Do you sell wholesale or to retailers?

Yes. Contact us for distributor and retail inquiries.

Still have a question? Contact us.